PRIVACY POLICY

Effective Date: June 10, 2026

Introduction

Making The Connections Holding LLC ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, store, protect, and share information when you visit our website, purchase our products or services, communicate with us, interact with our technology platforms, or engage with us through social media.

By using our website, services, or communication channels, you acknowledge that you have read and understood this Privacy Policy. We may update this Policy from time to time. Any changes will become effective when posted on our website, and the Effective Date above will be updated accordingly. Your continued use of our services after changes are posted constitutes acceptance of the revised Policy.

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Information We Collect

We may collect the following categories of information:

Personal Information

Information that can identify you, including:

• Name

• Mailing address

• Email address

• Phone number

• Other information you voluntarily provide to us

You may provide this information when completing forms, requesting services, making purchases, subscribing to communications, or contacting us. Providing this information is voluntary; however, some services may not be available without it.

Automatically Collected Information

When you visit our website, we may automatically collect certain technical information, including:

• IP address

• Browser type

• Device information

• Pages viewed

• Date and time of access

• Referring websites

We may use cookies and similar technologies to collect this information.

Payment Information

If you purchase products or services, payment information may be collected and processed by third-party payment providers. We do not store complete payment card information on our servers.

Communication Information

If you contact us by email, phone, text message, social media, or other communication channels, we may retain records of those communications for customer service, business operations, legal compliance, and recordkeeping purposes.

SMS Communications

By providing your mobile phone number through our website forms and expressly opting in, you consent to receive SMS/text messages from Making The Connections Holding LLC regarding your services, appointments, account updates, customer support, and other service-related communications.

Message Frequency: Message frequency varies depending on your interactions with our services.

Message and Data Rates: Standard message and data rates may apply according to your wireless carrier plan.

Opt-Out: You may opt out of receiving SMS messages at any time by replying STOP to any message. After opting out, you will receive a confirmation message and will no longer receive SMS communications from us unless you opt in again.

Help: For assistance, reply HELP to any SMS message or contact us using the information provided in this Privacy Policy.

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How We Use Your Information

We may use the information we collect to:

• Provide products and services

• Process transactions

• Respond to inquiries and customer support requests

• Send important service-related communications

• Improve our website, products, and services

• Conduct analytics and performance measurement

• Detect, prevent, and investigate fraud or unauthorized activity

• Comply with legal obligations

• Enforce our agreements and policies

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Sharing of Information

We may share your information with trusted third-party service providers who assist us in operating our business, including payment processors, website hosting providers, communication platforms, analytics providers, customer support services, and SMS service providers. These providers may access and process information only as necessary to perform services on our behalf and are required to implement appropriate safeguards to protect your information.

We do not sell your personal information.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted.

All text messaging originator opt-in data and consent information will not be shared with any third parties except aggregators, telecommunications providers, and vendors necessary to deliver SMS services. This information will not be used by third parties for marketing or promotional purposes.

We may also disclose information:

• When required by law

• To comply with legal processes, court orders, or government requests

• To protect our rights, property, safety, or security

• To investigate fraud, security incidents, or unauthorized activities

• To enforce our agreements, policies, and legal obligations

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Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve your browsing experience, analyze website performance, and enhance our services.

You may adjust your browser settings to manage or disable cookies. However, disabling cookies may affect certain website functionality.

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Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, use, alteration, disclosure, or destruction.

While we strive to protect your information, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

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Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

When information is no longer required, we will securely delete, anonymize, or otherwise dispose of it in accordance with applicable laws and business requirements.

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Your Rights

Depending on your location and applicable law, you may have the right to:

• Access the personal information we maintain about you

• Request correction of inaccurate information

• Request deletion of your personal information

• Restrict or object to certain processing activities

• Withdraw consent where processing is based on consent

• Request information regarding our data-sharing practices

To exercise any of these rights, please contact us using the information provided at the end of this Privacy Policy.

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Third-Party Links

Our website and communications may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those third parties.

We encourage you to review the privacy policies of any third-party websites you visit.

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Children's Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.

If we learn that personal information from a child under 13 has been collected, we will take reasonable steps to delete such information promptly.

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New York Privacy Rights

Making The Connections Holding LLC complies with applicable New York privacy and data security laws, including the New York Stop Hacks and Improve Electronic Data Security (SHIELD) Act.

Rights of New York Residents

New York residents may have the right to:

• Request access to personal information they have provided to us

• Request correction of inaccurate personal information

• Request deletion of personal information that we are not legally required to retain

• Opt out of marketing communications at any time

• Receive notice of certain data breaches involving their personal information as required by law

Data Breach Notification

If we determine that a security incident has compromised personal information, we will provide any required notifications in accordance with applicable New York law and take reasonable steps to investigate, mitigate, and address the incident.

Exercising Your Rights

To submit a request regarding your personal information or to ask questions about our privacy practices, please contact us using the information below.

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Contact Information:

Making The Connections Holding LLC

38 Elliot Place 4J, Bronx, NY 12207, United States

Email: [email protected]

Phone: +1 914-908-2198

If you have questions regarding this Privacy Policy or wish to exercise any of your privacy rights, please contact us using the information above.